Horwood House Hotel

Cancellation Policy

Spa Days

Should you wish to cancel your booking, we request confirmation no later than 7 days before your arrival. Cancellations received after this time will incur a non-arrival charge. A card number will need to be provided when booking your spa treatment or day to secure your booking.

Spa Treatments

Cancellations within 48 hours of your visit are charged at full price. Cancellations received after this time will incur a non-arrival charge. A card number will need to be provided when booking your spa treatment or day to secure your booking.